14-day refund window
If you're not satisfied with VibeDeck, you may request a refund within 14 calendar days of your purchase. The free 14-day trial is separate from a purchase, requires no payment card, and does not count toward or consume this refund window. This supplier policy adds to, and does not limit, any mandatory refund, withdrawal, or digital-content rights available under applicable law.
Requests involving fraud, refund abuse, chargebacks, or a material breach may require additional review. Requests made outside the stated window may be considered case by case.
How to request a refund
Paddle.com Market Ltd or Paddle.com Inc., as applicable (“Paddle”), is Merchant of Record and handles refunds under this policy. Paddle's Buyer Terms and Privacy Notice apply to checkout. Email [email protected] from the address used at checkout and include the Paddle transaction reference, or contact Paddle Buyer Support. Approved refunds are returned to the original payment method where possible.
Do not send your complete payment-card number, API keys, passwords, or license key by email.
No subscription to cancel
VibeDeck is a one-time purchase, not a subscription: there is no recurring charge and nothing to cancel. If your license is deactivated for reasons described in our Terms of Use, that does not automatically create a refund request.
License key recovery
Your license key is emailed after checkout by “VibeDeck <[email protected]>”. If you lose it, email [email protected] from the address used at checkout; the old key will be rotated and the replacement re-emailed.
Contact
Questions about a charge or refund: [email protected].
INVENTIVE HILL DANIEL POLAK
NIP 5272898325
Kolska 9A/107
01-045 Warsaw, Poland